FAQ

Frequently Asked Questions

Your Questions Answered

Have questions about life at Shadetree? We’ve gathered the details you need — from leasing information and pet policies to amenities and neighborhood tips — all in one place. If you can’t find the answer you’re looking for, our friendly team is just a call or click away.

Is there an application and administration fee? If so, what are they?

Application Fee $80
Administration Fee $250

What lease terms do you offer (6, 9, 12 months)?

7 months – 18 month lease terms

How much is the security deposit?

$500 Approved
1 Month Conditional

Is there a deposit alternative option?

No.

Is renter’s insurance required?

Yes renter’s insurance is required, with $100,000 Liability Coverage with Shadetree as an interested party.

When is my rent due?

Rent is due on the 1st day of each month.

How do I pay my rent?

Online through Loft or eMoney Orders

Are any utilities included?

No.

Are there additional fees I should expect?

$25 Valet Trash
$23 Trash Removal
$10 Amenity Fee
$85 Internet Subway
$7 Pest Control

How do residents submit maintenance requests?

Through the Loft App under Service Requests

Is 24-hour emergency maintenance available? What qualifies as an emergency maintenance request?

Maintenance Guidelines

Non-Emergency Service Requests

All Service Requests are to be entered into Loft under Service Requests to create fairness.

Emergency Maintenance:
– Uncontrollable water leaks
– Flooding inside the unit or on the property that cannot be controlled
– No heat when the temperature is to drop below 50°F; if not below 50°F it will be addressed the following day
– No power and confirmed not to be an issue from the utility company
– Broken front door lock
– Broken or unsecured first-floor window
– Gates preventing entry or exit, or unable to close
– Toilet blockages or leaks in one-bath units only
– Garage door issues with a vehicle or person inside
– Broken glass, injury, feces in water, or inability to see main drains/access gates unlocked after hours at the pool
– Digital front door lockout only in case of device failure
– Non-operational lift/pump stations – Fire monitoring or runaway alarm
– No cooling on days above 80°F; calls after 8:30 PM will be addressed the following day.
– Minor water leaks that can be isolated and turned off will be addressed the following day
– No hot water; calls after 8:30 PM will be addressed the following day
– Appliances not properly operating; calls after 8:30 PM will be addressed the following day
– Carbon monoxide detectors chirping; calls after 8:30 PM connected to 120V will be addressed the following day
Thank you for your attention to these emergency guidelines.

Call (813) 610-0079 and follow the prompts to contact Emergency Maintenance.

Is there a technology package at this property? (If yes, what does it include?)

No.

Do the apartments have a washer/dryer? If not, is there a laundry service available on site? (Include cost if so)

Yes, full size stackable washer and dryer, no additional cost to the resident.

Is parking available and is it included?

Yes.

Is the community pet friendly?

Yes.

What is the pet policy including fees, restrictions and how many pets are allowed per apartment?

Furry Friends Welcome!

Shadetree Apartments is pet-friendly!

Home just wouldn’t be the same without your pets, that’s why at Shadetree Apartments, your furry friends are just as welcome as you are! Your canine or feline will love our spacious floor plans and amenities designed with them in mind.

Pet Policy: 2 pets are welcome per apartment home. Breed and weight restrictions may apply. The following breeds are restricted: Pit Bull Terriers/Staffordshire Terriers, Rottweilers, Doberman Pinschers, Chows, Presa Canaries, Akitas, Alaskan Malamutes, and Wolf-hybrids. Please contact our leasing professionals for more information.

Pet Types: Cats, Dogs
Max # of Pets: 2
One-Time Pet Fee: $350
Monthly Pet Rent: $25

Do you offer furnished apartments?

Yes, we work with Cort Furniture.

Is there reserved parking or personal garages available (include additional fees)?

Detached $75 / Attached $150

What amenities does this property have?

– Well‑Equipped Gym and Therapeutic Sauna
– Game Room with Wet Bar, Comfortable TV Lounge, Pool Table, Poker Table, and Cornhole
– Collaborative Workspace with Laptop Pod Chairs, Private Cell‑Phone Rooms, Conference Room, Club Seating, and Social Areas
– Dog Park
– Beach‑Style Entry Swimming Pool with Fountain, Turf Game Lawn, Poolside Pergola Seating, and Private Entertaining Cabanas
– Pedestal Grill Next to Private Cabanas and Separate Grilling Area with Two Large Gas Grills
– Expansive Lawns with Lush Landscaping, Walking Paths, Ponds, and Natural Green Space
– 100% Smoke‑Free Community
– Rentable Club Room, Storage Units, and Garages
– Social Events Calendar, Professional Staff, Coffee Bar, and Package Lockers
– Online Rental Payments and Reliable 24‑Hour Emergency Maintenance
– Valet Trash Service
– Fast Fibre Optic Direct Internet Connection (1‑GB speed; note that the exclusive 100% fibre‑optic direct internet connection is $85 a month—contact the team for more details)

Is there an amenity fee? If so, what does this amenity fee include? (include fee amount if applicable)

Yes, $10 billed monthly.

Is there a guest suite here and what is the reservation process? (If so, include fee amount)

No.

How do I schedule a tour at this community?

Online: shadetree.apartments, look to the top right of the website and click Schedule Tour
Call our team directly at 813-610-0079
Email us at [email protected]

Do you offer in-person, virtual or self-guided tours?

In-Person & Virtual Tours

How soon can I move in?

Our team can work with you go move in you same day as long as you are prepared to work as fast as we are in processing your application.

What documents are required to apply?

We require government issued photo ID and proof of income.